Help / Email

Attachments

Download files safely. Sending files is coming soon.

An attachment is a file that travels with an email, such as a PDF, a photo or a spreadsheet.

Download an attachment

  1. Open the message. Messages with files show a paperclip in the list.
  2. Find the file name below the message.
  3. Choose the file. It downloads to your device.
  4. Open it from your downloads folder.

uMail always downloads attachments. It never opens them inside the page. This keeps harmful files away from your inbox.

Be careful with files

  • Only open files from people you know and expect.
  • Be extra careful with files that end in .exe, .scr, .js or .zip. Many viruses use them.
  • If a message you did not expect asks you to open a file, check with the sender in another way first.

Send an attachment

Sending files from uMail is coming soon. For now, you can receive and download files. If you need to share a big file today, send a link to a shared folder in your email.

Attachments you receive count toward your storage. If you are close to your limit, delete old messages with large files first.