Help / Account and security

Session and sign out

How long you stay signed in and how to sign out.

When you sign in, uMail remembers you on that device with a small file called a cookie. This is why you do not type your password every time you open the page.

Sign out

1. Find Sign out in the mail app, in the menu near your name.
2. Choose Sign out.
3. uMail ends your session on this device and takes you back to the sign in page.

When to sign out

• Always sign out on a shared or public computer, like an internet cafe.
• Sign out if you lend your phone or laptop to someone.
• Sign out if your device is lost. Then ask your admin to set a new password.

If your session ends by itself, just sign in again. Your mail is not lost.

If your admin suspends your account, you are signed out and cannot sign in until the account is active again.

Signing out on one device does not sign you out on other devices. Sign out on each device you used.