Help / Getting started

Tour of your inbox

A quick look at the main parts of the screen.

The inbox is made of three parts. The folder list is on the left. The list of messages is in the middle. The message you are reading is on the right. On a small phone screen, these parts show one at a time.

Folders

Inbox holds new mail. Starred holds mail you marked as important. Drafts holds emails you started but did not send. Sent holds mail you sent. Archive holds mail you want to keep but not see in your inbox. Spam holds junk. Trash holds deleted mail.

Message list

Each row shows who sent the message, the subject and the time. Unread messages are in bold. A paperclip means there is an attachment. Use the search box at the top to find mail by a word, a name or an address.

Reading pane

Choose a message to read it. Above the message you will find buttons to reply, forward, star, archive and delete.

Storage bar

A small bar shows how much of your storage you have used. We warn you at 80% and at 95%.

Keyboard shortcuts

Press ? in your inbox to see the list of shortcuts. See Write and send email for the main ones.