Help / Your company (for admins)

Create a team address

One address, like sales@ or support@, that reaches several people.

A team address delivers every email sent to it to several people at once. Use it for addresses like sales, support or info, so customers write to your company and not to one person.

Steps

1. Open the admin console and choose Team addresses.
2. Choose Add team address.
3. Type the first part of the address, for example sales, and choose the domain.
4. Type a name for the team, for example Sales team.
5. Tick the people who should get the mail. You can search by name.
6. Choose Add team address. It works right away.

Change who gets the mail

Choose the pencil on the row, tick or untick people, and save. Choose the bin to delete the address. People then stop getting mail sent to it. Their own mailboxes are not changed.

Good to know

• A team address has at least 1 and at most 100 people.
• The address must be new. It cannot match a mailbox, an extra address or another team address.
• Each person replies from their own address. A team address has no inbox or password of its own.
• Only people in your company can be added. Use your own verified domain for addresses like support@yourcompany.com.