Help / Email

Share your mailbox with an assistant

Let a coworker read and organize your mail, and remove access at any time.

You can share your mailbox with one or more people in your company, for example an assistant. They open your mail from their own uMail, without your password.

What they can do

• Read all your mail, including attachments.
• Mark mail as read or unread, and star it.
• Archive mail, move it to a folder, report spam and move mail to Trash.

What they cannot do

• Send email as you. Sharing does not give them Write, Reply or Forward in your mailbox.
• Create, rename or delete your folders.
• Change your settings, rules, signature, templates or out of office.
• Share your mailbox with anyone else.
• See anything outside your company. You can only choose people from your own company.

Share your mailbox

1. Open Settings and go to Share your mailbox.
2. Choose a coworker from the list.
3. Choose Share mailbox.
4. Read the message, then choose Give access.

Open a mailbox that was shared with you

1. Look for Shared with you in the menu on the left. It shows the name of each person who shared a mailbox with you.
2. Choose a name. A note at the top says whose mailbox you are viewing.
3. Choose Back to my mail when you are done.

Remove access

1. Open Settings and go to Share your mailbox.
2. Find the person in the list. It shows when they last opened your mailbox.
3. Choose Remove access. They cannot open your mailbox from that moment.

Sharing is always your choice. uMail keeps a log of who gave access, who removed it and when a shared mailbox was opened. The log never records what was read.