Help / Email

Inbox categories

Primary, Newsletters and Updates: how uMail sorts your Inbox and how to correct it.

Your Inbox has three tabs. They keep important email from people apart from mailing lists and automatic messages.

• Primary: email from people. This is the default tab.
• Newsletters: mailing lists, promotions and anything with an unsubscribe link.
• Updates: receipts, alerts, bounce notices and other automatic email.

Each tab shows how many unread emails it holds. The All mail and Unread switch works inside every tab.

How uMail decides

uMail reads the email headers on our servers. It does not read your messages for this and it does not use AI. Email from people in your company, and from addresses you have written to, always stays in Primary.

Fix a wrong guess

1. Open the email.
2. Choose Change category in the toolbar.
3. Choose Move to Primary, Move to Newsletters or Move to Updates.

uMail remembers your choice for that sender. Future email from the same address goes to the tab you picked.

Turn categories off

Open Settings, find Inbox categories and turn off Sort my Inbox into categories. The Inbox then shows all email together.